Corporate Content & Strategy
This section showcases professional content and communication work developed in corporate and organizational settings. The focus is on clarity, consistency, and strategic execution-supporting internal and external audiences through structured content, brand-aligned messaging, and cross-functional collaboration. These projects demonstrate how I approach content with both creativity and operational discipline.
Skills: Internal & External Communications, Content Governance, Project Management, Analytics, Cross-Functional Collaboration, Brand Messaging, Process Optimization
Featured Work
Travel Incorporated
Knowledge & Content Specialist
Jul-Present
Support internal and external communications by creating and managing strategic content that ensures clarity, consistency and scalable knowledge sharing. Collaborate with cross-functional teams to maintain content governance, optimize workflow and enhance overall communication impact.
-
Develop and maintain knowledge content across systems, ensuring accuracy, usability and brand alignment
-
Collaborate cross-functionally with Contact Center, Training and Tech teams to align content with evolving systems and policies
-
Maintain content governance through style guides, templates and standardized workflows
-
Audit and optimize content using performance metrics, feedback and strategic goals
-
Support branding and communication initiatives through consistent formatting and design
-
Participate in ongoing strategic collaboration focused on strengthening training content, delivery and long-term scalability
-
Serve on TI’s ConnecTIons Advisory Board, helping plan and support associate engagement initiatives
Delta Air Lines
Marketing Intern
Jun-Aug 2023
Contributed to Delta’s global communication initiatives by supporting multilingual content and creating resources to ensure consistent, accurate messaging across internal and external channels.
-
Translated a glossary of 150+ Delta terms into 10 languages, collaborating with international vendors and reviewers
-
Developed three internal guides detailing the translation process, team workflow and language style standards
-
Presented projects at Delta’s Student Expo, gaining exposure to senior leaders and C-suite executives
-
Volunteered with the Atlanta Community Food Bank and ATL airport's “Behind the Wings” program
Click icons to download the Guideline Example and French Glossary
Additional Experience
Capstone:
BodyPlex Fitness
Art Director
Jan-Apr 2024
Collaborated on a senior team project to develop and present an executive brief with strategic marketing content for social media, the company website and media relations aimed at driving sales.
-
Created an executive brief outlining marketing strategy and content plans
-
Designed visuals and social media content using Canva, ensuring cohesive branding
-
Presented strategy and recommendations to stakeholders, showcasing creative and communication skills
Click icon to view executive brief
Bobcat Media Productions
Public Relations Executive Officer
May 2023-2024
Oversaw content creation and media production for a student media organization, delivering strategic communications and visual assets to support events and audience engagement.
-
Designed promotional graphics and social media content using Canva and Adobe Creative Suite
-
Managed multimedia projects including a short film and music video from planning through execution
-
Guided team members in technical skills, fostering collaboration and capacity-building across content production
